Our Areas of Expertise & Core Business Capabilities
We offer consultancy services across four core areas of Strategy & Architecture, Digital Innovation, Capability Uplift, and Investment & Assurance.
Our collaborative approach to service delivery underpins all of our services. Explore our full range of consultancy services below, and learn more about why we are a trusted digital advisor.
Our Capabilities
Our consultants lead, advise, and guide an organisation’s leaders through business change and digital transformation. We know how hard it can be to find the time to improve your business. That’s why the CoDigital team is here to help!
Our capabilities enable businesses to introduce innovative digital strategies that meet the needs of their customers and support a future-state.
Click through our capabilities to learn more, or find below our portfolio of work.
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Strategy and Architecture Services to help you to articulate, design, and establish clear business outcomes to deliver improved value across your organisation.
Our consultants working within this capability can help you reach your desired future state with the development of a defined strategy and roadmap that integrates improved architecture, design, digital strategies, to accelerate digital transformation.
For more details, please see here.
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Digital Innovation services help you to understand your customers and requirements and design effective services that deliver improved value to them.
Together we put your customers at the centre of your business decisions, working with you to define their needs and ensuring your project, programme, or project delivery management practices are delivering maximum value.
For more details , please see here.
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Our Capability Uplift provides you with an independent view of your internal capability, ensuring that business efficiencies are maximised.
Our multi-disciplinary team works collaboratively with digital change and transformation leaders to provide capability uplift to individuals and teams through a combination of techniques such as coaching, training and educational workshops.
For more details, please see here.
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Investment & Assurance services include commercial management, assurance, and digital investment services to help you gain clear insights into your business, governance, and relationships.
We provide you with an independent and unbiased review of your investments, supplier relationships, and business operations for you to feel more confident in making decisions, using key metrics and established frameworks.
For more details, please see here.
Case Studies
Engagements we’re proud to share that bring real value to our client’s business, customers, and team capabilities.
Articulate business outcomes to improve business value
Planning significant business change can be overwhelming .
From in-depth analysis to setting clear objectives, and measuring what matters, the journey to a defined business strategy is one step towards improving business value.
Our independent and collaborative approach will provide you with an unbiased view of your strategy, roadmap, supporting services, and architecture to feel confident in making business decisions that help lead you to reach your future destination.
Our team knows how to get you from your current-state to your future-state, with a thorough understanding of the IT landscape and emerging digital trends, you can feel supported by our expertise to guide you to achieving your goals.
Case Studies
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Technology Landscape Review
Tasman District Council, Tasman.
CoDigital completed an initial Technology Landscape Review for Tasman District Council which informed the development of the Digital Innovation Programme (DIP) Business Case.
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Service Architecture and Roadmap
The Earthquake Commission, New Zealand.
CoDigital used its service integration expertise and structured approach to deliver the essential artefacts and plans needed to support change and decision making in the Earthquake Commission environment.
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Investment Case Development
Fire and Emergency New Zealand.
CoDigital helped move critical initiatives Fire and Emergency NZ required through project funding, planning and execution within particular timeframes with a business case.
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Business Case Development and New Project Support
Civil Aviation Authority, New Zealand.
CoDigital provided business analysis and project coordination support for Aviation Security’s new project. A business case was created to support investment in continuing with this critical project.
Accelerate growth and yield customer satisfaction with clearer customer insights
Understanding your customers and their unique requirements is critical to how your business shapes and delivers services to them.
It can be challenging to step outside of day-to-day activities to consider how your customers receive your services. As collaborators, we work with you and your team to understand the challenges and limitations you may have when it comes to knowing who your customers are, how they interact with your business, and what their unique requirements are.
Personas help build a comprehensive overview of your different customers, their needs, and requirements to support a customer experience uplift, but they are only one component of many that provide customer insights.
Reap the benefits from putting your customers at the front of your business as the CoDigital team take you into their perspective to accelerate growth and yield improved customer satisfaction.
Case Studies
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Uplifting Customer Experience
Cancer Society New Zealand.
CoDigital was engaged to provide project support services for the rebuild whilst advocating for Cancer Society when working alongside the technical website development company.
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Designed for the Customer
Tasman District Council, Tasman.
CoDigital supported Council to understand the perspectives, goals, frustrations and influences their customers share, the services they use, and how they use those services.
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Service Design Support for Response Efficiency
Fire and Emergency New Zealand.
CoDigital helped support Fire and Emergency NZ with a Service Design platform to improve the information sharing between internal and external systems across the infrastructure and improve their response efficiency.
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IT Outsourcing Transition
Earthquake Commission New Zealand.
CoDigital provided assistance to EQC and their new outsourced Service Desk, Service Management, and onsite TechHub capabilities.
Technology as an enabler for digital capability
Assessing and addressing digital capability is commonly overlooked in the busy and ever-changing technology landscape.
As new technologies are brought into the sector, they bring the opportunity to increase efficiency across your business. However, they can also bring challenges to your team in adopting new ways of working.
To thrive in this changing environment, it is critical that as a business leader you can provide your team with the tools needed for success, including a space for them to learn and grow in response to gaps within their capability.
You can accelerate digital transformation by using technology as an enabler for improving the capability of your team and increasing the value they can bring forward in their role.
Case Studies
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SFIA Role Design
Tasman District Council, Tasman.
CoDigital used a co-design approach for SFIA job design, working closely with business leaders and key staff to ensure the role descriptions provide an accurate skills profile and a tailored role description that reflect an organisation’s capability uplift needs.
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Digital Fitness and Capability
Tasman District Council, Tasman.
CoDigital undertook an independent Current State Assessment to position the Council to uplift its IT capability to bring more business value to residents across the Council’s service portfolio.
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Service Management Expertise
Fire and Emergency New Zealand.
CoDigital provided an immediate Service Management Consultant to support the team due to current Service Management resources being diverted to other critical path ICT projects.
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Virtual Chief Digital Officer
Construction Company based in New Zealand.
CoDigital fulfilled an IT manager gap within our client’s organisation, helping them to form an annual strategy roadmap aligned with their objectives.
We’re committed to your business - that’s why we work collaboratively with you to create long-lasting change.
We’re supportive of your digital transformation
Our team are passionate people. We’re not just consultants delivering you a service, we’re partnering with you and your teams to help you deliver improved value.
Maybe you need help defining your strategic business goals. Maybe you need a roadmap to help you envision your future state. Or maybe you want assurance that your investments are going towards the right things.
Whatever it is, our independent insight could be the pivotal starting point to transforming your business.